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Terms of Service

Last updated: 2026-11-05

Welcome to Meridian (“we”, “us”). These Terms of Service govern your use of this website and any purchase you make on it. By accessing or using the site, creating an account, or placing an order, you confirm that you have read, understood, and agree to these terms. If you do not agree, please stop using the site.

1. Accounts

You may register an account with your email and a password. You are responsible for keeping your password secure and for all activity under your account. Please provide accurate information. Contact us immediately if you believe your account has been used without your permission. We may suspend or close accounts involved in fraud, abuse, or a breach of these terms.

2. Orders & Contract Formation

An order you place is an offer to buy. A contract is formed only once you have paid and we have confirmed and shipped the items. We may refuse or cancel an order if an item is out of stock, if the price or description was clearly wrong, if fraud is suspected, or if we cannot ship to your location. If we cancel an order you have paid for, we will refund it in full.

3. Prices & Payment

All prices are shown in the currency displayed at checkout and, unless stated otherwise, exclude any customs duties or import taxes that may apply. Card payments are processed by Stripe; your full card details go directly to Stripe and never pass through our servers. You confirm that any payment method you use is lawfully yours. We may change prices at any time, but confirmed orders are not affected.

4. Shipping

We currently ship to the United States, Canada, the United Kingdom, and Australia. Delivery times are estimates and not guarantees. Risk of loss or damage passes to you once the items are delivered to you or your nominated recipient. You are responsible for failed or delayed deliveries caused by an incorrect address you provided.

5. Returns & Refunds

To request a return or exchange, contact us at the email below within a reasonable time after delivery and describe the issue. Made-to-order items (such as pieces handmade to your specification) are generally not eligible for change-of-mind returns unless they are faulty. The exact conditions and process will be confirmed in our reply.

6. Intellectual Property

All content on this site — text, images, trademarks, page design, and software — belongs to Meridian or its licensors and is protected by law. You may not copy, distribute, modify, or use it commercially without our written permission.

7. Acceptable Use

You agree not to use the site for any unlawful purpose, and not to compromise its security, interfere with others’ use, scrape data, distribute malware, or commit fraud. We may restrict or terminate access for violations and reserve the right to pursue legal remedies.

8. Limitation of Liability

To the fullest extent permitted by law, Meridian is not liable for any indirect, incidental, or consequential losses arising from your use of or inability to use the site. Our liability for any single order will not exceed the amount actually paid for that order. Nothing in these terms excludes liability that cannot be excluded by law.

9. Changes to These Terms

We may update these terms from time to time. The updated version takes effect once posted on this page. Please check back periodically. Continuing to use the site after a change means you accept the updated terms.

10. Contact Us

Questions about these terms? Contact hello@meridian.example